The Power to Influence
We help companies to become fluent in the wants, needs and behaviours of their target consumers, to align and leverage their strengths in order to create, nurture and grow powerful brands.
Consumer Fluency begins with bringing the voice of the consumer to the heart of your business.
Deeper Engagement, Higher Rewards
At a time when company resources are stretched, distribution is challenging and you need to be more certain than ever of Return on Investment, our agency is helping clients to strengthen customer relationships, increase engagement with consumers and secure profitable growth.
Thinking and Acting Globally
Our multi-linguist consultants have experience operating in over 20 international markets, and are ready to advise you on how to enter, grow and lead in mature and emerging markets. Talk to Ruth and Gail about how to expand and consolidate your brands internationally.
Kids and Family Expertise
The Consumer Fluent Group have over 50 years experience in Kids, Youth and Young Family markets. Our researchers specialise in child-friendly research techniques and track kid consumer trends globally. Sectors we work in range from lunchbox snacks, teatime and dinners to toys, video games, publishing, character licensing, animation and apps.
What’s on our minds…
Our Lead Consultants
In addition to the main team, Ruth employs best-in-field specialists and associates for each project, aligned with the “Consumer Fluent” ethos, methods and approach. Our experienced, flexible, on-demand Marketing & Category Directors are as ambitious as you are for your business to flourish. They have proven successes of their own and provide a cost-effective way to tap into top tier expertise. Our researchers are agile pioneering masters in their field.
Research, Strategy, Performance
Market Entry Strategist
Nicola P – child expert
Katherine K – recruitment
Clotilde M – EU markets
Asa M – Nordics
Deng Li – SE Asia, China
Our Support Team
Category Growth & Analysis